Refund Policy

Last updated: 27 March 2025

At PicsDen, we strive to provide high-quality digital services to our customers. Please read our refund policy carefully before making a purchase.

1. Non-Refundable Policy

As our products and services are digital in nature, all sales are final and non-refundable. Once a purchase is completed, it cannot be undone or reversed.

2. Exceptions for Refunds

While we maintain a strict no-refund policy, we understand that certain technical issues may arise. Refunds will be considered under the following exceptional circumstances:

• If your payment was successfully processed, but you did not receive the purchased service.
• If money was deducted from your account, but the transaction did not reflect on our system.

In such cases, our team will investigate the issue. If the fault is determined to be on our end, we will process a refund.

3. Refund Processing Time

If a refund request is approved, the amount will be credited back to the original payment method within 4-7 business days.

4. Contact Us

If you experience any technical issues related to your purchase, please contact our support team at admin@picsden.com with the following details:

• Transaction ID
• Payment receipt
• Description of the issue

We appreciate your understanding and cooperation.